Back To Cancellations

If my car insurance is cancelled, why do I still owe money to Motivo?

If the amount you have paid (deposit + instalments) doesn't cover the amount charged, then you'll be asked to pay the difference.

When a policy is cancelled, you'll need to pay for the amount of time you've been insured plus any relevant fees such as a cancellation fee.

Also, if the cancellation takes place more than 14 days after the start or renewal date, you won't receive a refund for any additional products purchased such as Legal Expenses or Breakdown Cover, details of our fees can be found here.

Can't find the answer you're looking for?

motivo_app

Download theMotivo app.

  • View and download your policy documents

  • Payments under your control

  • Make changes, anytime, anywhere

  • Start a new claim or check one you've already made

  • Renew your policy

Motivo_phone_screen