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How long do you hold my records for?

We keep records for a minimum of 7 years, which is an industry standard.

This helps:

  • the defence or exercise of legal claims that you or we may have under the insurance

  • improving our products

  • or it is required by law

Can't find the answer you're looking for?

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Download theMotivo app.

  • View and download your policy documents

  • Payments under your control

  • Make changes, anytime, anywhere

  • Start a new claim or check one you've already made

  • Renew your policy

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