Back To Data Privacy

Why does Motivo ask for my personal information when I contact them?

When you call or make contact via email, telephone or by post, we need to verify who you are. This helps us;

  • to locate your records so we can assist you further

  • to make decisions on applications

  • and to keep your information secure

Can't find the answer you're looking for?

motivo_app

Download theMotivo app.

  • View and download your policy documents

  • Payments under your control

  • Make changes, anytime, anywhere

  • Start a new claim or check one you've already made

  • Renew your policy

Motivo_phone_screen