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How do I tell you if a policyholder or named driver has passed away?

We understand this can be a very difficult time and we’re here to support you through every step. You can let us know by clicking the web chat icon in the bottom right-hand corner or calling our friendly team on

0333 043 2050

, let us why you are calling and we will get you through to the right person.

There are also a number of organisations that can help such as Cruse Bereavement Support or The Good Grief Trust , offering trained support counselling and information.

Can't find the answer you're looking for?

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Download theMotivo app.

  • View and download your policy documents

  • Payments under your control

  • Make changes, anytime, anywhere

  • Start a new claim or check one you've already made

  • Renew your policy

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