Back To General

What checks are made at the start of my car insurance policy?

As part of our standard policy procedures Motivo cross reference a number of databases including an Insurer database which details previous claims information (Claims Underwriting Exchange-CUE).

Under the conditions of your policy, you must tell us about any incident within the previous 5 years (such as an accident or theft) which may or may not give rise to a claim, regardless of fault.

In the event that there's been any non disclosure on a motor insurance policy, we reserve the right to apply retrospective terms or to void or cancel the policy.

Can't find the answer you're looking for?

motivo_app

Download theMotivo app.

  • View and download your policy documents

  • Payments under your control

  • Make changes, anytime, anywhere

  • Start a new claim or check one you've already made

  • Renew your policy

Motivo_phone_screen